Privacy

Effective Date: July 5, 2026

At Jinxye ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, Shopify automatically collects certain technical information necessary for the operation and security of our store. This may include your IP address, browser type, device information, time zone, and information about how you interact with our website.

When you place an order, we collect the information you provide, including:

• Your name
• Billing and shipping addresses
• Email address
• Phone number (if provided)
• Payment information (processed securely through Shopify and our payment providers)
• Order details and purchase history

We only collect the information necessary to process your order, communicate with you, and provide customer support.

How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Process payments securely
• Ship your purchases
• Provide customer service and respond to inquiries
• Send order confirmations and shipping updates
• Detect and prevent fraud
• Comply with legal obligations
• Improve the operation and security of our website

We do not sell your personal information.

Payments

Payments are securely processed through Shopify and supported payment providers, including Shop Pay, Apple Pay, Google Pay, PayPal, and major credit card processors.

We do not store your full payment card information. Payment information is handled directly by our payment processing partners using industry-standard security measures.

Cookies

Our website uses cookies and similar technologies that are necessary for the functionality of the Shopify platform. These cookies help keep your shopping cart active, process secure checkouts, remember certain preferences, and protect against fraudulent activity.

We do not use advertising or marketing cookies for personalized advertising.

You can manage or disable cookies through your browser settings; however, doing so may affect certain features of the website.

Sharing Your Information

We share your information only when necessary to operate our business, including with:

• Shopify, our ecommerce platform
• Payment processors
• Shipping carriers
• Service providers who help us fulfill orders
• Government authorities when required by law

These providers receive only the information necessary to perform their services.

Data Retention

We retain order information for as long as necessary to fulfill our legal, tax, accounting, and business obligations. When your information is no longer required, we securely delete or anonymize it where practical.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable legal requirements
• Request a copy of the personal information we maintain about you
• Object to or restrict certain processing where applicable

To exercise any of these rights, please contact us using the email address below.

Children's Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission or electronic storage can be guaranteed to be completely secure, we take commercially reasonable measures to protect your information.

Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing personal information.