Returns

By accessing or purchasing from Jinxye, you agree to the following terms: Due to the jewelry handmade nature,

***ALL SALES ARE FINAL***

We do not accept returns, exchanges, or cancellations under any circumstances.Please double-check your order details before purchasing. If you have any questions about sizing, materials, or customization, we encourage you to Email us prior to placing your order.

In the rare event your item arrives damaged or defective, please Email us within 48 hours of delivery with your order number, photos, and a description of the issue. We’ll do our best to make it right for you.

By purchasing from the Jinxye Jewelry online store, you acknowledge & agree to this policy.